Who we are
Buglyph is an independent software studio that makes themes for Shopify. In these terms, “Buglyph”, “we” and “us” mean the studio. You can reach us at hello@buglyph.com.
By using this website, the documentation or our support, you agree to these terms.
Using this website
You’re welcome to read this website and the documentation, link to them, and copy code examples from the documentation into your own store. Please don’t try to disrupt the site, get around its security, or use the support form to send spam or anything harmful.
The text, screenshots and design of this website and the documentation, and the Buglyph name and mark, belong to Buglyph. Product photos in Techno’s demo stores belong to their owners. Shopify is a trademark of Shopify Inc., and Etsy is a trademark of Etsy, Inc. We mention them only to say that our themes are made for Shopify and sold on Etsy. Techno is an independent theme, not made or endorsed by Shopify or Etsy.
The Techno license
Techno is sold on Etsy, in the Buglyph shop, as an instant download. Each purchase comes with a license from Buglyph, in the LICENSE.txt file in your download. That file has the full, binding wording. In short:
- One purchase licenses Techno for one Shopify store. On that store you can keep as many copies of the theme as you like, such as the live theme, drafts and backups, and use it on the store’s own development or staging copies.
- You can change Techno’s code, settings and content for that store.
- A developer or agency can buy Techno for a client and install it on the client’s store. The license then belongs to that store. Each further store needs its own purchase.
- You can’t resell, share, sublicense, give away or publish Techno or any part of it, changed or not, on its own or as part of another theme, template or product.
- Techno’s design and code remain Buglyph’s intellectual property. Products, images and text you add to your store are yours. The demo stores’ products and photos aren’t included.
- The license ends if you break its terms, and you must then remove Techno from your store.
Purchases and refunds
Etsy takes payment for Techno, under Etsy’s Terms of Use. Because Techno is a digital download, we don’t accept returns for change of mind. If the theme has a fault, message us on Etsy or email hello@buglyph.com, and we’ll fix it or refund you. You can read the whole documentation before you buy.
Support
Support for Techno comes from us, not from Shopify. Send a request with the support form, email hello@buglyph.com or message us on Etsy. We reply within two business days, Monday to Friday, Australian Eastern Time.
Support covers:
- questions about Techno’s features and settings
- help setting up the theme with your store’s products and content
- bugs in the theme, such as a broken layout, a dead link, or a setting that doesn’t do what the documentation says
- guidance on theme updates
Support doesn’t cover:
- writing, debugging or maintaining custom code, including Custom Liquid and edits made in Edit code
- issues caused by third‑party apps (we’ll tell you if we find an app is the cause)
- design work, custom sections or features Techno doesn’t include
- store setup outside the theme, such as shipping rates, payments, taxes and domains, which Shopify Support helps with
We fix confirmed bugs in a future theme update. Critical issues, such as a broken cart or checkout path, are fixed as soon as possible. We support licensed copies of Techno. The full support policy is in the documentation.
Updates
We release updates at our discretion, and list what changed in each version in the release notes. You download an update from your Etsy purchase, the same way as the original, and upload it to your store as a new copy of the theme. Your settings and any changes made in the theme’s code don’t carry over on their own, so follow Updating Techno in the documentation.
The documentation
We keep the documentation in step with the latest version of Techno. If your store runs an older version, some pages may describe settings you don’t have yet.
Warranties and liability
We provide this website, the documentation and our support “as is”. To the extent the law allows, we aren’t liable for indirect or consequential loss, such as lost profits or lost data, that comes from using them. Nothing in these terms limits rights you have under consumer protection laws that can’t be excluded, including the Australian Consumer Law.
Changes
We may update these terms. The date at the top shows when they last changed.
Governing law
These terms are governed by the laws of Australia.
Contact
Email hello@buglyph.com.