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A free printable in exchange for an email address is how most digital shops grow their list. The freebie opt-in is a mode of the Newsletter section: a cover band with a kicker ("A free printable, on us"), a heading ("Get a free weekly planner"), your text, an email field and a button ("Send me the planner"), and fine print. Beside it, an envelope with your free page sliding out of it and a sticky-note tag ("Free, 3 pages"). When a shopper signs up, the form is replaced, in the same place, by a thank-you: "It's yours", your thank-you heading ("Your weekly planner is ready"), your text and a download button ("Download the planner (PDF, 2.4 MB)") that opens the file in a new tab.

Important: this is a simple honour-system gate, not secure delivery. The download button is an ordinary link to a file on Shopify's servers. Anyone who has the link can download the file without signing up, and a subscriber can pass it on. Use it only for files you're happy to give away. Never put a paid file behind it. If you want every download to go through checkout, make the freebie a product priced at 0 and deliver it with the Digital Downloads app (chapter 8) instead: it shows a Free badge on its card.

Set it up

  1. Upload the file: in admin, go to Content › Files, click Upload files and choose your free PDF or ZIP.
  2. Copy its link: find the file in the list and copy its link (the copy-link button on its row).
  3. Add the section: in the theme editor, Add section › Freebie opt-in (or set an existing Newsletter section's Type to Freebie: a download after sign-up).
  4. Paste the link into Download link, and set Download button to say what the file is, with its format and size ("Download the planner (PDF, 2.4 MB)").
  5. Name the tag: set Customer tag to something that says which freebie it was ("free-weekly-planner").
  6. Write the words: the heading, text, button and fine print. The fine print should say what else they'll get: the presets say "We'll also send our monthly letter. Unsubscribe any time."
  7. Try it: sign up with your own address on the live store and check the thank-you and the download.

Without a Download link, the thank-you shows without a button, and in the theme editor a note above the form says "Add the download link in the section settings."

Settings in freebie mode

SettingDefaultWhat it does
TypeNewsletterFreebie: a download after sign-up turns on everything below
KickerA free printable, on usThe italic line above the heading, with an envelope icon
HeadingNotes from the studioThe Freebie opt-in preset uses "Get a free weekly planner"
TextEmptyThe preset: "Seven days, a habit tracker and a notes page, ready to print. Leave your email and the download button appears right here."
Button labelSubscribeThe preset: "Send me the planner"
Fine printUnsubscribe any time.The preset: "We'll also send our monthly letter. Unsubscribe any time."
Customer tagfree-weekly-plannerAdded to the customer with newsletter and freebie, so you can see who downloaded what. Commas are removed.
Download linkEmptyThe file's link from Content › Files
Download buttonDownload the planner (PDF, 2.4 MB)The button's words
Thank-you headingYour weekly planner is ready
Thank-you text"We've added you to our monthly letter, so the next freebie finds you too."
Preview imageEmptyThe page that slides out of the envelope. Without one, a drawn planner page stands in.
Show the envelopeOnOff shows the image (or the drawn page) on a tilted sheet without the envelope
Sticky-note textFree, 3 pagesThe tag taped to the envelope. It follows Theme settings › Digital products › Paper details.
BackgroundPageThe Freebie opt-in preset uses Cover

On phones the envelope comes first (smaller), then the words, with the email field and button stacked.

What happens when someone signs up

  • Shopify adds the email to your Customers as a subscriber to email marketing, tagged newsletter, freebie and your Customer tag. Filter your customers by the tag to see who took which freebie.
  • The thank-you replaces the form and screen readers hear it. An address that has already subscribed gets the thank-you and the button again.
  • A mistyped address shows an error under the field, in a light chip on the cover band, and the form stays.
  • To send the link by email too (handy if they close the page), add it to a welcome email for new subscribers in Shopify Email, or to a Shopify Flow workflow for customers tagged freebie.

The freebie section is the page's #freebie anchor: a button or menu link to /#freebie scrolls to it, as the Inkwell and Shutter heroes' second buttons do. Keep one freebie per page.